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Context Help

If you get lost inside our Control Panel, the very first step you should take is to click the Help button, which is visible on each page. A pop-up window will appear. It includes detailed information about all the actions that you can carry out on the given page. Each popup opens on the same page so that you can swiftly get back to your work.

Video Tutorials

We have an extensive assortment of how-to video clips clarifying how to work with our hosting Control Panel. They're designed for those of you who would like to see how things are being done instead of just reading articles. In this way, everyone can swiftly find their way around our hosting Control Panel by merely watching our step-by-step how-to video clips.

F.A.Q.

If you can't find the answer you are looking for, take a glimpse at our comprehensive Frequently Asked Questions database, which comprises questions asked by real people and offers real solutions. We periodically "revamp" our FAQ section with new questions & answers in order to embrace all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't find the solution you searching for in the Frequently Asked Questions section either, we have a fantastic team of tech support engineers available 24x7x365 and ready to help you with any question. Each support ticket you send will be answered in less than 60 minutes (the average ticket response time being just twenty mins), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 259864

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com